Effective Date: December 30, 2025
Last Updated: December 30, 2025

Welcome to Sparkle Power Laundry (“Company”, “we”, “us”, “our”). These Terms and Conditions govern your use of our website
https://sparklepowerlaundry.com, our laundry services, and communications through WhatsApp Business API.

By accessing our website or using our services, you agree to be bound by these Terms and Conditions.

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1. Services

Sparkle Power Laundry provides professional laundry, dry cleaning, ironing, pickup, and delivery services subject to availability and service area.

We reserve the right to modify, suspend, or discontinue any part of our services without prior notice.

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2. Orders and Service Requests

• Orders may be placed via website, phone, or WhatsApp.
• Customers must provide accurate contact and address details.
• Service timelines are estimates and may vary due to operational factors.

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3. Pricing and Payments

• Prices are subject to change without prior notice.
• Final billing depends on actual items and services rendered.
• Payments must be made using approved payment methods.

Any additional charges will be communicated before service completion.

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4. WhatsApp Business API Communication

By sharing your mobile number, you consent to receive service-related messages via WhatsApp, including order confirmations, pickup and delivery updates, and customer support.

You may opt out of WhatsApp communications at any time by replying STOP.

WhatsApp communications are processed through Meta Platforms, Inc., and are subject to WhatsApp’s own terms and privacy policies.

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5. Customer Responsibilities

• Check pockets and remove valuable items before handing over garments.
• Inform us of special fabric care instructions.
• Report any service issues within 24 hours of delivery.

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6. Damage, Loss, and Liability

While we take utmost care of your garments, Sparkle Power Laundry shall not be liable for:

• Normal wear and tear
• Color bleeding or fabric shrinkage
• Pre-existing damage
• Loss of items left in pockets

Liability, if any, shall be limited to the service value of the affected item.

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7. Cancellations and Refunds

• Orders may be cancelled before pickup without charges.
• No refunds once processing has begun.
• Refunds, if applicable, will be processed within a reasonable timeframe.

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8. Intellectual Property

All content on this website, including logos, text, and graphics, is the property of Sparkle Power Laundry and may not be used without written permission.

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9. Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

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10. Termination

We reserve the right to refuse service or terminate access if these Terms are violated.

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11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

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12. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of services constitutes acceptance of the updated terms.

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13. Contact Information

Sparkle Power Laundry
Email: support@sparklepowerlaundry.com
Website: https://sparklepowerlaundry.com

These Terms and Conditions are provided to meet general service and WhatsApp Business API compliance requirements.